26 September 2016
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Omni-Channel

26 September 2016, Comments: 0

Predicting future trends in customer service is always difficult, never more so than today with the constant changes in technology and communication. At a […]


16 July 2014
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10 Key success factors for Homeworking

16 July 2014, Comments: 0

On 30 June, the government announced new flexible working legislation and tPoint held its customer contact home working summit, hosted by Plantronics. Here is […]