News & Articles

The winds of change: 5 vectors of customer engagement

The Winds of Change: 5 Vectors of Customer Engagement

5 competing and conflicting vectors of change are having a seismic impact on customer engagement in 2018. The opportunities and challenges...

Jerome Dill Carpeo Non-Exec Board member

Carpeo Appoints New Board Member - Jerome Dill

Award winning Swindon & Newport based Contact Centre Carpeo has appointed The Honourable C. Jerome Dill as Non-Exec Board member...

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Carpeo Brings In Blue-Chip Operations Director

Stuart Aris helped Mike Minahan double RAC turnover in 3 years. He is the 2nd Senior RAC Manager to join Carpeo, Several Carpeo staff development initiatives...

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Successful Surge Management: The Impact of Regulatory Change

In a perfect storm? Regulators (FCA, PCI-DSS and GDPR) are pushing significant requirements for Insurers to deliver compliant operations. A side effect...

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Rated People Extends Partnership With Carpeo


The UK’s leading online marketplace, Rated People, has announced it is extending its contact services partnership with Swindon-based, Carpeo, for a further three years...

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Carpeo Launches
Will and Funeral Plan Service

A shocking 60% of UK adults die without a legal will and 40% have no funeral plan. Carpeo to disrupt Wills & Funeral Plan market...