Surge Management

Surge Management

Regulators (FCA, PCI-DSS and GDPR) are pushing significant requirements for Insurers to deliver compliant operations. A side effect of these new regulations is spikes in call demand, which have the affect of worsening service to customers. Just when the pressure for enhanced trust is greater than ever. Now there’s a better way to protect your operation and deliver service compliantly and cost effectively. 

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